UK STANDARD DELIVERY £2.90, Free on orders over £100
Please allow 3-5 full working days for the processing and shipping of your order, once you receive a shipping notification you will receive your order within 1-2 working days, however please still allow the stated time of 3-5 working days.
If you order Products from us for delivery to a destination outside the UK:
Please allow 5-7 working days for international shipping; delivery costs £20, free on orders over £150
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Please note we are unable to change your delivery address or redirect your order once the order has been placed, unless an error has been made in the original details.
Please also note that parcels cannot be left with a neighbour, left without a signature, PO Box/Parcel Motel.
To cancel orders please notify firstname.lastname@example.org within 2 hours of ordering. Please note, it may not be possible to cancel orders if a cancellation is requested on a weekend or bank holiday.
You will receive your order within the given timeframe; once your order has been dispatched you will receive a shipping notification via e-mail.
A signature will be required upon receipt so please ensure that there is someone there to accept it. If you are not around to accept delivery of your parcel, a delivery card will be left for you to arrange a redelivery or collection.
Unfortunately we cannot deliver on a bank holiday. In this instance please expect your delivery on the next working day.
If you are not around to take delivery of your parcel, a delivery card will be left for you to arrange redelivery/collection.